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Kent Boesdorfer brings more than 30 years of experience
as a change management and implementation practitioner to
organizations around the world. He has led change teams all
over the world in major financial services, public sector,
health care, retailing and manufacturing organizations.
Kent has worked with the Merrill Lynch Global Banking Group
to implement significant changes in structure, process and
culture, and created change agent capacity at Alticor, a
global consumer products company. Kent assisted with planning
and implementation of new relationship management and content
management systems and processes for AJL (an Alticor affiliate
in Japan). For the Gap Inc., Kent designed and conducted
a worldwide "Change Readiness Review" for the Supply
Chain organization, which involved preparing six regional
hubs representing 22 countries for significant changes in
sourcing product through multi-national vendors. For Nokia
Mobile Phones he designed and delivered a change leadership
program for the top 200 executives, running workshops in
Helsinki, Beijing, Singapore, Budapest, Prague and throughout
the U.S. In addition, he taught and facilitated change sessions
in North and South America and Asia. Previously, he led the
team that was responsible for implementing changes in the
financial systems at Riyad Bank, the largest bank in Saudi
Arabia.
Kent first applied principles of organizational change management
to treatment of students and civil rights policy in public
education. He then worked as an internal consultant at SallieMae
in the areas of strategy, human resources and interpersonal
and group conflict. As a consultant at Ernst & Young,
he created and built the Organizational Change Management
practice, including methodology writing, practitioner preparation
and support. He has served as a principal of changefirst,
a U.K.-based change management firm and lived in England
for five years.
An avid traveler, Kent enjoys cultural explorations of the
many countries he visits on work assignments. Since moving
back to the United States from England in 2001, he has become
an avid bicyclist and completed major rides in Alaska, Provence
and the Rockies. His most recent adventure was the successful
ascent of Mt. Kilimanjaro in Tanzania. Kent holds a Bachelor
of Arts degree from Western Illinois University and did doctoral
studies in Communication Theory and Organization Development
at Kent State University. He is also certified in the Myers-Briggs
Type Indicator and Stephen Covey’s Principle-Centered Leadership.
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